The Greyson
Crafted for everyday wear, this beanie is knit for structure, comfort, and durability. Designed with a clean silhouette and finished with refined detailing, it’s an essential built to move with you through every season.
100% Acrylic
O’VOIR RETURN & REFUND POLICY
At O’Voir, we take pride in delivering premium garments with uncompromising quality. If something isn’t right, we’re here to help.
RETURNS
We accept returns within 14 days of delivery.
To be eligible for a return:
Item must be unworn, unwashed, and in original condition
All tags must be attached
Item must be returned in original packaging
Proof of purchase is required
Items that show signs of wear, damage, or alteration will not be accepted.
FINAL SALE ITEMS
The following items are final sale and cannot be returned:
Limited drops marked as “Final Sale”
Gift cards
Items purchased during exclusive promotional events (unless stated otherwise)
Due to the limited nature of our releases, restocks are not guaranteed.
EXCHANGES
We currently offer exchanges for size only, subject to availability.
If your size is unavailable, you may choose:
Store credit
Refund to original payment method
REFUNDS
Once we receive and inspect your return, you will be notified via email.
If approved:
Refunds will be issued to your original payment method
Please allow 5–10 business days for processing
Shipping costs are non-refundable
DAMAGED OR INCORRECT ITEMS
If you receive a damaged or incorrect item, contact us within 48 hours of delivery at:
Please include:
Order number
Photos of the item
Description of the issue
We will make it right.
RETURN SHIPPING
Customers are responsible for return shipping costs unless the item is defective or incorrect.
We recommend using a trackable shipping service. O’Voir is not responsible for lost return shipments.
HOW TO START A RETURN
To begin a return, email:support@ovoir.com
Include your order number and reason for return.
O’VOIR SHIPPING POLICY
At O’Voir, every order is prepared with precision. We move with intention — not mass production.
ORDER PROCESSING
All orders are processed within 2–5 business days after purchase.
During high-volume drops or new releases, processing times may extend to 5–10 business days.
Orders are not processed on weekends or holidays.
Once your order ships, you will receive a confirmation email with tracking information.
SHIPPING RATES & DELIVERY TIMES
Shipping rates are calculated at checkout based on location.
Estimated delivery times (after processing):
United States: 3–7 business days
International: 7–21 business days
Please note: delivery times are estimates and not guarantees.
DROP RELEASES
Due to the limited and high-demand nature of our drops:
Orders may require additional processing time
Restocks are not guaranteed
Once an item sells out, it may not return
We recommend placing orders promptly when releases go live.
INTERNATIONAL SHIPPING
Customers are responsible for any customs fees, import duties, or taxes imposed by their country.
O’Voir is not responsible for delays caused by customs.
ADDRESS ACCURACY
Please ensure your shipping address is correct at checkout.
O’Voir is not responsible for:
Incorrect or incomplete addresses
Lost packages due to customer error
If a package is returned due to incorrect address information, additional shipping fees may apply.
LOST OR STOLEN PACKAGES
Once a package has been marked as delivered by the carrier, O’Voir is not responsible for lost or stolen packages.
If you believe your package was lost in transit, contact the shipping carrier first. If further assistance is needed, contact us at:
ORDER CHANGES
We are unable to modify or cancel orders once they have been placed.
Please review your order carefully before confirming purchase.